Contact Us
In case of an emergency or threatening situation, call 911.
Walk In
Dickson Electric System
236 Cowan Road
Dickson, TN 37055
Hours: 8 a.m. – 5 p.m. Central Standard Time
Monday through Friday, except holidays
Phone: (615) 446-9051
Fax: (615) 446-7111
Customer Service Fax: (615) 441-6362
Write
All written comments should be sent directly to:
Dickson Electric System
P.O. Box 627
Dickson, TN 37056
General Inquiries: descustomerservice@dicksonelectric.com
Business Energy Advisor: keyaccounts@dicksonelectric.com
Employment Opportunities: humanresources@dicksonelectric.com
Engineering Department: engineering@dicksonelectric.com
Outdoor Lighting: outdoorlights@dicksonelectric.com
Residential Energy Advisor: energyadvisor@dicksonelectric.com
Report Power Theft:
Unauthorized uses and theft of electricity is illegal and extremely dangerous. To confidentially report suspicious activities involving electrical equipment, please call (615) 446-9051 or email us in complete confidence at reporttheft@dicksonelectric.com. All reports are completely confidential.
Social Media
Facebook: Facebook.com/dicksonelectric/
Twitter: @DicksonElectric
TVA Complaint Resolution Process
The Tennessee Valley Authority (TVA) provides regulatory oversight for Dickson Electric System’s rates and policies. If you have an unresolved issue or complaint regarding your electric service or account that cannot be resolved by Dickson Electric’s employees or management, TVA may be able to provide assistance. Visit www.tva.com/